Activation
- Accounts are loaded onto our system within 12 hours of receipt.
- Bankruptcy scrubbing and scoring service employed.
- The first letter is also generated within the first 24 hours.
- Address are checked for accuracy.
Within 48 hours of placement
Account Segmentation
Segmentation thresholds are established on a client by client basis prior to receipt of the first placement.
File penetration
Levels can be developed with the client. Our goal is to call every account.
Skip Tracing
CCI utilizes a combination of manual and automated skip trace tools. Contract Callers maintains a 20% active locate which correlates to 5-10% increase in overall recoveries.
Remittance
CCI will meet your requirements. We can provide electronic or hard copy statements with full account level detail. The schedule for remittance and invoicing is established and tested before we accept the first file.
Credit Bureau Reporting
CCI has the ability to report to all three bureaus
Reporting Capabilities
Our collection system has numerous standard reports that are generated daily, weekly or monthly. We have the ability to generate reports at any frequency the client desires. These reports can be sent in such a way that you, as a user, can easily extract information. CCI will work with you to define your reporting requirements.






