Compliance & Security 2016-11-21T21:26:07+00:00

Compliance & Security

Starting from a Solid Foundation

The combination of oversight and infrastructure are core components to any successful program. Compliance and security, crucial facets of the business, must be embedded in all aspects of your program from design through deployment. At CCI, we exceed your expectations with innovative technologies and forward thinking.

Measuring Results & Maintaining Compliance

The collection world requires tangible, measurable results while maintaining a commitment to meeting the ever changing regulations of the industry. CCI’s extensive quality assurance program includes call recording and monitoring as well as a revolutionary compliance suite that ensures adherence to business and industry guidelines.

Using Multiple Lines of Defense

Having a solid compliance program in place is only the first line of defense in protecting your company and your customers. Ensuring that your data and their personal information is secure is critical. CCI uses multiple methods to keep data secure including physical security measures, restricted access to data, firewalls, intrusion detection, and more.

CCI is SSAE16 certified and PCI compliant.

Learn more about our other call center related services

call center customer relationship management
1st party call center solutions
third party call center solutions
regulatory compliance