Contract Callers Goes Live with State-of-the-Art Collection System from Interactive Intelligence

Contract Callers Inc. (CCI), a leading provider of debt collection and call center services in the utility, telecom, financial services, and government sectors, has deployed Interaction Collector (formerly the Latitude software suite) from Interactive Intelligence. Interaction Collector provides comprehensive payment processing, credit reporting, dispute resolution, workflow and client reporting tools. “Interaction Collector’s ease-of-use and comprehensive [...]